Greeting from Travelinfo2Go!
Below you will find our AGREEMENT of services and terms.
Disclaimer of Liability: Travelinfo2Go is acting as a third party supplier in selling travel-related services, or in accepting reservations or booking for services that are not directly supplied by Travelinfo2Go (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Travelinfo2Go, therefore shall not be responsible for breach of contract of any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless he term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of personal effects. Travelinfo2Go and Travelinfo2go Trip Providers shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction, failures or difficulties, diseases, local laws, climatic conditions outside Travelinfo2Go and Travel Trip Providers control. Traveler assumes complete and full responsibility for, and hereby releases the Travelinfo2Go and Travelinfo2go Trip Providers from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination and all safety or security conditions at such destinations, during the length of the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department (202)647-5225. For medial information, call the Public Health Service (404) 322-4559. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Proof of identity is required for all travel. Without proper identification, or passport and necessary visas you will not be permitted to depart. It is your responsibility to verify your necessary travel documents. Please check your documents when you receive them. For questions email: info@travelinfo2Go.com.
Check-In – Minimum check in for domestic flights is 90 minutes and for international flights, 2 hours. BE PREPARED TO PRESENT A GOVERNMENT ISSUED PHOTO I.D. AT TICKET COUNTER
RECONFIRMATION – Reconfirm the use and time of flights at least 24 hours for domestic and 72 hours for international flights. Failure to use and reservation may result in automatic cancellation of all continuing and return reservations.
CANCELLATIONS AND REFUNDS- Travelinfo2Go and Travelinfo2Go Trip Providers reserve the right to charge processing fees in the event of refunds, cancellations and other services.
Travel Insurance: We strongly recommend travel insurance. There are different types of medical, baggage or trip cancellations insurance. NOTE: Insurance coverage may not cover pre-existing conditions and may have other restrictions and exclusions. Consult the insurance carrier direct for details. Trip insurance or waiver provided by the supplier may not offer insolvency coverage.
Documents: Provided full payment is received no later than your Final Payment Due date, documents will be sent via email 21 days prior to the onset of services. If paper documents are requested when e-documents are available, documents will be delivered via FedEx approximately 14-21 days prior, and a fee of $40 will apply. A complete street address is required.
Children: All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Discovery Tours is 12. Minimum age for European River Cruise programs is 16. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15. Minimum age for Norwegian Cruise Line® is 6 months old and to sail unaccompanied by an adult is 21 years of age. There is no minimum age on independent packages except for the Beijing & Shanghai special programs which have a minimum age of 5. Discounts for children sharing a room as third may apply to children under 12. Most hotels do not permit children under 18 to occupy a room without an adult. Accompanying adults are responsible for the safety of their children including to provide any necessary safety equipment (such as infant/child seats) where appropriate. Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter written by the parents, or non-travelling parent, granting authorization to travel, including the dates of travel should be carried.
PRICES: Prices are per person based upon shared twin room occupancy. Prices do not include items of a personal nature such as laundry, wines, water, beverages, food other than the table d’hote menu, passport and visa fees, insurance, and foreign port taxes unless specifically indicated in the package inclusions. Prices are correct at time of publication; however, as airfares continually fluctuate and classes of service may have limited capacity, tour package prices and availability will change accordingly. If the price of an identical land package is lower than the price you paid, we may issue the difference in the form of a travel credit good for any new escorted tour or river cruise booking; credit is valid for one year from the date of issue. In case of human or computer error, Travel Info 2 Go reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided TravelInfo2Go and Travelinfo2Go Trip Providers receive a written cancellation within six days of the price increase notification.
PAYMENT & CANCELLATION:
Deposit: A non-refundable deposit is due at the time of reservation *
All reservations (except where specified): $300 per person
Reservations with Argentina, Australia, China, Colombia, Discovery Tours, European River Cruises, Greece, India, Japan, Kenya, Nepal, New Zealand, Russia, Signature Collection, South Africa & Tanzania: $400 per person
Reservations with Antarctica, Chobe River, Cuba, Easter Island, Galapagos, Irrawaddy, Peruvian Amazon & Sea Cruises, Uganda: $600 per person
* Travel Protection (Insurance) premiums are not covered by the initial deposit. Insurance premiums may be paid at any time prior to or with final payment and become effective on the date payment is received by TravelInfo2Go.
Full Payment:
All reservations (except where specified): 65 days prior
Reservations with Argentina, Australia, China, Colombia, Discovery Tours, European River Cruises, Greece, India, Japan, Kenya, Nepal, New Zealand, Russia, Signature Collection, South Africa & Tanzania: 85 days prior
Special Events, some customized groups and/or Sea Cruise sailings: Earlier payment as described on your invoice
Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, all travel services will be subject to automatic cancellation. A service reinstatement fee of $60 will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.
Last Minute: All reservations must be made no later than 14 days prior to departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours and all applicable cancellation penalties will apply.
Form of Payment: US Dollar check, bank check, money order, wire transfer, major credit cards or debit cards. All payments made within 35 days of departure must be made by credit or debit card. Credit card charges will be accepted by phone or online to fulfill non-refundable deposit requirement. Final payment will be accepted upon filling out a Travelinfo2go credit card form by emailing info@travelinfo2Go.com and requesting the form. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $25 wire transfer fee. There is a $50 fee for returned checks.
Refunds: Refunds are processed to the credit card(s) originally used for payment, up to the total amount paid, with any remaining balance paid by US Dollar check.
Cancellation: Once a partial or full payment has been made, cancellations will only be accepted in writing. Email your cancellation to info@travelinfo2go.com including your reservation number, full name and date of travel. If you do not receive an acknowledgement within 48 hours, email your travel provider to ensure your information was received. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure.
Cancellation fees apply to packages and/or services as indicated below. Package cancellation fees include airfare. Once airfare is purchased, either at time of booking for Instant Purchase Airfare or at time of full payment for TravelInfo2Go Airfare, airline tickets will be issued and are always subject to 100% penalty. After airfare purchase, only the remaining land package will be subject to the fees below.
All reservations, except where specified:
Up to 61 days prior to departure: $200 p.p.
60 to 31 days prior to departure: 50% of cost
30 to 2 days prior to departure: 90% of cost
1 day or less prior to departure: 100% of cost
Reservations with Argentina, Australia, China, Colombia, European River Cruises, Greece, India, Japan, Nepal, New Zealand, Russia, Kenya, South Africa, Tanzania:
Up to 91 days prior to departure: $300 p.p.
90 to 31 days prior to departure: 50% of cost
30 to 2 days prior to departure: 90% of cost
1 day or less prior to departure: 100% of cost
Airfare, Packages, Group Tour Airfare & Rail Tickets:
Airfare: 100% of airfare
Group Tour Airfare: 100% of airfare
Rail Tickets: 100%
Special Events & Products: Deposit, Final Payment, and Cancellation penalties may differ for special events, some customized groups including group tour airfares, tours with internal flights, and/or certain sea cruises based on cabin category, length of sailing, and seasonality, as well as select packages and hotels, and will be advised at time of booking on your invoice.
Reservation Changes: Changes to an existing reservation up to the Final Payment Date, whatever the cause, will incur a $50 per person charge plus any additional supplier fees; on/ after the Final Payment Date, the $50 charge is no longer valid, instead cancellations terms apply. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and rebooking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
TRAVELERS WITH DISABILITIES:
In order to fully enjoy your TravelInfo2Go adventure, we recommend that you select a trip that is suitable to your physical capabilities. Tour participants requiring any form of assistance, including travelers with physical disabilities, sight or hearing impairments, are required to notify TravelInfo2Go and Travelinfo2Go Trip Providers prior to reservation for review and our agreement. Additionally, the tour participant must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel, ship personnel are not able to provide such assistance. In order to participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for their personal safety. Travelinfo2Go and Travelinfo2go Trip Providers reserve the right to reject participation or remove any individual from a tour in the event that notification was not provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. TravelInfo2Go can suggest touring options based upon specific requirements.
Wheelchairs & Walkers:
USA Tours:Pursuant to the Americans with Disabilities Act (the ADA), TravelInfo2Go seeks to accommodate disabled travelers to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Passengers are required to advise TravelInfo2 Go of their accessibility requirements prior to booking in order for TravelInfo2Go to determine if reasonable accommodations are available. TravelInfo2Go and Travelinfo2go Trip Providers will endeavor to accommodate special access needs, but does not guarantee that it will be able to do so in all cases.
International Tours: Hotels, sea and river cruises outside of the United States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers and motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches and river cruises.
Service Animals: Service animals cannot be accommodated on international escorted tours. Passengers on USA escorted tours who require a service dog because of a disability should check with your Travelinfo2Go Trip Provider prior to booking a tour.
Airline Booking: TravelInfo2Go Trip Providers offers a choice of airlines and airfares for your convenience, but is not responsible for the services and policies imposed by the airline selected. Airline schedules and flights are subject to change without notice. TravelInfo2Go and Travelinfo2Go Trip Providers are not responsible for penalties incurred for tickets, international or domestic, not issued by TravelInfo2Go Trip Providers due to schedule and/or flight changes. Airline reservations completed online are subject to review and, should TravelInfo2Go deem it necessary, may be rebooked to match minimum connecting time requirements and/or tour package itineraries, in which case you will be notified immediately.
Airline Contact Information: Pursuant to TSA Secure Flight requirements, passengers are responsible to provide TravelInfo2Go and Travelinfo2Go Trip Provider with their name as it appears on their passport (or other government-issued I.D. when traveling), date of birth, gender, address, phone number, email and fax data for all passengers. Passengers must ensure that names are correctly listed on their invoice. TravelInfo2Go and Travelinfo2Go Trip Providers will not be responsible for passengers who do not receive an invoice or documents or are denied boarding due to inaccurate information.
Airline Name Changes: Any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to current availability and pricing at the time of rebooking. Once airline tickets are issued, subsequent name corrections will be subject to an airline rebooking fee which may be as much as the full value of the airline ticket plus a $50 revision fee per change. Travelinfo2Go or Travelinfo2Go Trip Providers will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing at info@travelinfo2go.com
Airline Taxes & Surcharges: If you purchased airfare, airline taxes and surcharges are included. Prior to completion of full payment there is a potential for a price increase(s) due to increases in government-levied taxes and fees and/or increased surcharges. To avoid potential increases, you may choose to accelerate your final payment in order that your tickets may be issued. Once issued, airline tickets are no longer subject to potential increases but are fully non-refundable. Certain overseas domestic flights are subject to air taxes which can only be paid locally; in these cases, the specific flights and amounts of those taxes are indicated in our package presentation and pre-departure documentation.
Airline Tickets: Once full payment is received, TravelInfo2Go and Travelinfo2Go Trip Providers related airline tickets will be issued and are fully non-refundable. Should airline tickets require to be issued earlier than the Final Payment Due date, you may be required to pay a larger non-refundable deposit and/or complete full payment. Once issued, Published Instant Purchase Airfare tickets normally may be changed prior to the departure date and the airfare applied toward travel within 12 months of the original date of issue for a fee of $200 or more plus any difference in airfare; specific fees and policies may vary by airline. Please note that some airlines do not accept all major credit cards for payment of Published Instant Purchase Airfare.
Airline Seat Assignments: As a courtesy service, airline seat assignments are requested on your behalf. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in this case, the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. In the event that you change seat assignments directly with your airline, changes will not be reflected on this display. At the time that TravelInfo2Go Trip Providers travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please contact your travel provider or contact us at info@travelinfo2go.com.
Airline Frequent Flier Programs: Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “TravelInfo2Go Trip Providers Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. TravelInfo2Go Trip Providers will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
Airline Schedule Changes: In the event of an airline schedule change, TravelInfo2Go Trip Provider will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. TravelInfo2Go and Travelinfo2Go Trip Providers are not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. TravelInfo2Go Trip Providers are unable to provide compensation for schedule changes, seat assignment modifications, or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passenger’s responsibility to advise Travelinfo2Go Trip Provider of amended flight details in writing at info@travelinfo2Go.com TravelInfo2Go and TravelInfo2Go trip providers cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
Airline Baggage: Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26″+26″+10″ = 62″), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. For specific requirements of your airline and for a complete list of fees, please visit your airline website. Many airlines apply charges for checked bags. TravelInfo2Go and Travelinfo2Go Trip Providers are not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport.
Hotel Accommodations: All rooms are standard twin-bedded (two single beds) rooms with private facilities, unless you have specifically requested and paid for an upgraded room category. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel’s management on a run-of-house basis. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; a fee may be charged by the hotel for the addition of a cot/rollaway. Some single rooms are smaller than a standard room size. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, use of air-conditioning abroad differs greatly from the United States. Many European and Canadian hotels were built before central air-conditioning was introduced. Air-conditioning is often shut down at night and from the end until the start of the summer months. All hotel rates are based on TravelInfo2Go and Travelinfo2Go Trip Provider’s agreements with its suppliers and are not negotiable. Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. Please be sure that adequate arrangements for accommodations have been taken into consideration when a late-night flight is being used. If a day room is included in the itinerary, check-out will normally be 6:00 p.m. We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations.
Hotel & Cruise Profiles: TravelInfo2Go and Travelinfo2Go Trip Provider’s hotel and cruise profiles are based upon information provided to TravelInfo2Go and Travelinfo2Go Trip Providers by hotel and cruise ship partners and their representatives, including images and descriptions of individual properties. Star-ratings may differ from country to country. Travelinfo2Go and Travelinfo2Go Trip Providers do their best to maintain current information, however is not responsible for any inaccuracies, changes in description details or amenities, or images provided by third parties.
Meals: As specified in each itinerary. Meals are based on the hotel’s or restaurant’s buffet or set menu. In general, beverages are not included, unless specifically stated. Although Travelinfo2Go and Travelinfo2Go Trip Providers cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure at info@travelinfo2Go.com
Transfers: Transfers are provided as indicated for each tour by car, minibus, or motor coach provided airfare is purchased from Travelinfo2Go’s Trip Providers. If you purchase a land-only tour, or if you deviate from the arrival and/or departure dates as stated in the itinerary, you will have the option to add transfer services to your reservation. Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time in order to compensate for minor delays. Travelinfo2Go and TravelInfo2Go’s Trip Providers or the transfer company will not be responsible for flight delays, for any reason, beyond one hour from your originally scheduled arrival time. In case of a delay, whether due to flight delay, immigration and customs, or time spent reporting baggage damage or loss, it will be your responsibility to make other transfer arrangements such as a taxi. Transfer costs are not refundable and any additional expenses will be your responsibility. The cost of a transfer is more expensive than hiring a taxi, as a TravelInfo2Go Trip Provider transfer does not necessarily includes round trip service, or ‘dead-leg’, meaning that the trip provider’s driver must come to the airport, hotel or pier only to pick you up and necessarily loses a one-way fare. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. TravelInfo2Go Trip Providers transfer drivers, while not employees of TravelInfo2Go or Travelinfo2Go Trip Provider, are reliable and work year-round for TravelInfo2Go clients. They provide you with a full welcome service, transfer you to the correct location and are prepared to answer your questions along your ride. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.
Sightseeing & Itinerary: Escorted tours are conducted in English only and are operated by motor-vehicle, its size dictated by the number of participants. TravelInfo2Go tours have been designed to accommodate individuals as well as groups. The number of participants may vary during the tour, as Travelinfo2Go Trip Providers accommodates travelers arriving on different airlines and on different days of the week. Times listed in itineraries are approximate and meant only as guidelines. Some itineraries may have early morning start times for sightseeing in order to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates. It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. Arriving late may be considered a “no-show”, in which case you will not be eligible for refund for the unused service(s). We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your own companions. Services, however, will remain constant no matter the number of tour participants. Some buses are equipped with toilets however, they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. Persons requiring any assistance or who have any form of disability should consult with trip provider for further assistance. On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances including weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence of the tour, locations visited and/or hotels. Therefore, we reserve the right to adjust the sequence and/or substitute any hotels with others of similar category. In such cases there will be no cost adjustment. National monuments and tourist sites regularly undergo renovations, which can obscure the monument’s view. No tour will be canceled due to renovations, however TravelInfo2Go and Travelinfo2Go Trip Providers will decide based on the conditions whether to amend an itinerary. TravelInfo2Go and Travelinfo2Go Trip Providers itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration.
Rail: Once full payment is received, TravelInfo2Go Trip Providers will select train times, rail tickets will be issued and are fully non-refundable. Except where requested in writing prior to final payment, rail tickets will typically be reserved for departures between 9 am and 12 noon, subject to availability. For passengers traveling independently, requests for alternative times will be considered but are strictly subject to availability. Passengers traveling with a group may not request alternative train times. Once issued, rail tickets are valid for the dates and times specified. Some exchanges must be done locally at the station due to fare restrictions. Changes may be subject to local charges, fees, and fare increases. Once the booked train has departed, changes are no longer possible nor can amendments be completed on board the train. Travel Info 2 Go does not control seat assignments which are entirely at the discretion of the rail companies. Once rail tickets are issued they are fully non-refundable and non-changeable.
Car Rentals: TravelInfo2Go and Travelinfo2Go Trip Providers are not responsible for the services and policies imposed by car rental companies. It is important to review the details of your rental agreement provided locally. Car rental companies typically require drivers to provide a valid license, major credit card and meet a minimum age requirement. Additional fees may apply for changes in rental length, drop off location, additional drivers and optional additional insurance coverages. Passengers are responsible to become familiar with local traffic laws and road signs. TravelInfo2Go and Travelinfo2Go Trip Providers are not responsible for any expenses, fines or administrative fees for traffic violations, damage to the vehicle, theft of items inside the vehicle or of the vehicle itself.
Optional Sightseeing Tours: A limited selection of optional sightseeing tours are available for purchase at any time until one week prior to departure. Those associated with escorted and guided programs will be available for purchase locally based upon availability. Some optional tours require a minimum number of participants and may not be operated; in such cases, the tour company will attempt to notify you locally, and you will receive a full refund upon your return home. Optional tours may be conducted in more than one language. Optional tours are subject to standard cancellation terms including being fully non-refundable once a trip has commenced.
Non-Operation of Escorted Tour: Escorted tour packages are based upon a minimum number of participants. Cancellation of any tour for lack of participation or for any reason beyond our control will be advised at least 45 days prior to the tour’s departure, and all money will be refunded. TravelInfo2Go and Travelinfo2Go Trip Providers will not be held responsible for any costs relating to the issuance and/or cancellation of airline tickets or visa fees. Voluntary cancellations due to political instability, acts of terrorism, government intervention or US State Department warning will be subject to the above fees, provided the program is deemed (by TravelInfo2Go and Travelinfo2Go Trip Providers) able to continue.
Group Harmony: To ensure the desired group synergy, Travelinfo2Go and Travelinfo2Go Trip Providers reserve the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs leading to a negative experience for the remainder of the group. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. All unused services are non-refundable.
